Smart business writing in the digital age smart writing is always going to be professional smart use of business english means getting the little things right such as spelling punctuation and grammar its harder to appear truly professional or customer centred if your readers see mistakes in your writing. Business writing in the digital age fills an urgent need to equip business and mba students to . Business writing for the digital age a students guide can be used as a core or supplementary text for business writing courses and across the business and management curriculum as a student aid to better writing. However it can be hard to determine what the real message is or what the response should be if the writing lacks clarity or structure often creating a sense of confusion for readers the business writing in the digital age course is designed to complement todays new digital landscape by developing the skills to communicate effectively cohesively and with impact in order to generate actions and results